Shipping policy

WorldsGreatest™ partners with UPS and USPS for reliable delivery to your doorstep. Shipping is calculated at checkout based on the carrier's rate for your address, and orders over $45 receive 50% off shipping automatically.

Quality Control & Shipping Responsibility

We inspect every single product before it is shipped to ensure it meets our quality standards. If any damage occurs, it happened during shipping or was caused by the shipping carrier.

We are not liable for anything that happens to your product after it leaves our facility.

  • If your package is damaged in transit, please email us at help@wgsad.com with a photo of the damage (and of the box and shipping label, if you still have them).
  • As a courtesy, we may offer a replacement for a damaged item, but this is at our sole discretion. We reserve the right to deny any request for a replacement or refund if we believe a claim is untrue.

Order Processing

  • You will be charged at the time you place your order. All payments are subject to verification and approval before shipment, and this process may take several days. To help prevent credit card fraud, orders with incorrect billing information or orders requiring additional verification may be delayed or canceled.
  • After an order is placed, you have 1 hour and 30 minutes to edit it yourself from the Order Status page linked in your confirmation email. Once that window has passed, edits are no longer guaranteed; email help@wgsad.com right away and we will do our best if the order has not been packed.

Shipping Process

  • We typically process and ship orders within 1–3 business days.
  • During major holidays or peak periods, processing may take up to 5 business days.

Address Information

  • Once your order has been packed and a shipping label created, we cannot make any changes, including address alterations. We ship only to the address provided at checkout.
  • Shipping occurs on business days only; we do not ship on Saturdays, Sundays, or holidays. UPS does not pick up on Sundays, so orders placed over the weekend are scanned the following business day.
  • You will receive a Shipping Confirmation email with tracking once your order has shipped.

Multiple Items in One Order

  • Posters and accessories ordered together ship in one box. Small accessories ordered on their own may ship separately via USPS.

Tracking Your Order

  • All orders come with tracking numbers. You will receive an email with tracking information when your order is dispatched. Tracking may show "label created" until the carrier's first scan at pickup; this is normal.

Estimated Delivery Times

Shipping times vary by country/region. Specific delivery dates are not guaranteed.

  • United States: 2–5 business days after the carrier's first scan (most orders arrive within 5 business days)
  • Canada, Europe: 10–14 business days
  • Australia, New Zealand: 10–21 business days
  • Mexico, Central America, South America: 15–30 business days

Note: These estimates exclude the 1–3 business days required for processing.

Delays & External Factors

While we strive for timely delivery, WorldsGreatest™ is not responsible for conditions beyond our control, such as:

  • Customs procedures
  • National holidays
  • Severe weather
  • Labor disputes, protests, or strikes
  • Unexpected carrier delays

Duties, Taxes, & Import Fees

  • International shipments may incur import taxes, duties, or customs clearance fees, which are the recipient's responsibility.

Lost, Stolen, or Damaged Packages

WorldsGreatest™ is not responsible for lost, stolen, or damaged packages once they leave our facility.

  • If your order is marked delivered but you cannot find it, please check around your property, with household members, and with neighbors first; the box is 3 feet long and carriers often leave it in an unexpected spot.
  • If your order is lost, stolen, or arrives damaged, email help@wgsad.com as soon as possible with your order number (and photos for damage). We will open a claim with the carrier on your behalf and, at our discretion, send a replacement.

Wrong Address Disclaimer

  • It is the customer's responsibility to provide a complete and accurate shipping address at checkout.
  • We are not able to modify or correct the address once the order has been packed.
  • If an incorrect, incomplete, or undeliverable address is submitted:
    • The carrier may return the package to us or mark it as undeliverable.
    • Orders returned due to an invalid address do not qualify for a refund.
    • Customers may request the order to be resent once a new shipping fee is paid.

Returned-to-Sender (RTS) packages often travel across the country twice. Because of this long, unpredictable journey, the condition in which they return to us is highly inconsistent. Some arrive intact, while many arrive bent, dented, or creased beyond resale. Our posters are large, rigid products, and once damaged, even slightly, they cannot be sold again.

Due to this inconsistency, we cannot issue refunds for returned orders caused by incorrect addresses entered at checkout.

However, out of fairness and care for our customers, we always send a brand-new product once the reshipment fee is paid, and we discard the damaged one at our cost.

This policy applies only to returns caused by invalid or incomplete addresses. If you refuse delivery because the product arrived damaged from the carrier's handling, this does not fall under this section. Simply let us know, and we will work with the carrier immediately and send you a replacement at no cost to you.

Customer Feedback

We value your feedback and encourage you to reach out to help@wgsad.com with any thoughts, questions, or concerns. Your feedback helps us improve our service!

Cancellations

Once a shipping label has been created for your order, it is no longer eligible for cancellation. We work quickly to process and ship orders, and cannot intercept packages once they are in the shipping queue. We are not responsible for missed or delayed cancellation requests sent after fulfillment has begun. Please double-check your order details before submitting.

Agreement to Terms

By placing an order with WorldsGreatest™, you agree to all terms and policies outlined above. We reserve the right to update this policy at any time without prior notice.